Questions and answers
Club nights and DJ promoters: questions, answered
Bindro sells club nights for independent promoters: priced release waves, a checkout you can put straight in a bio link, named ticket transfer so a guest can hand their ticket on instead of buying from a tout, a door that scans wristbands with no signal, and multi-party splits that pay the DJ and the venue their share of the same night. It costs 2.5% + $0.99 per paid ticket; free events cost nothing.
Reviewed: 2026-08-09
What promoters ask
How do I sell club night tickets without high fees?
Bindro charges 2.5% + $0.99 per paid ticket and nothing else — no monthly fee, no setup fee, no contract, and free events cost nothing. Card processing is charged by the payment provider at their own rate and is not marked up. You can absorb the platform fee, pass it to the guest, or split it; the fee itself does not change with that choice, only which side of the sale it comes out of. When you compare platforms, compare platform fee plus processing — a headline rate that excludes processing is not a number you can plan a night with.
How do promoters split takings with DJs and venues?
You configure the recipients once and bindro settles each share separately out of the same night. Shares are basis points totalling 10000, so a 50/30/20 between a headliner, the venue and yourself is exact rather than approximate: the engine allocates largest-remainder, meaning the leftover cents go to the biggest fractional claim instead of each share being rounded on its own, and the parts add up to the whole. Every destination is validated before the first transfer leaves, so a party with no account on file stops the settlement rather than leaving one act paid and another not — and today that is every party, because bindro holds bank details only for you. You get the arithmetic and the record; you still send each share yourself.
How do release waves work?
A release wave is its own ticket tier with its own price, its own selling window and its own inventory pool. Early release does not become second release by a price changing under it: when the early pool is gone, the early rung is closed and the next one opens. That matters twice — the price a guest paid stays readable on their order forever, and the number of early tickets is a real cap you set rather than a promise you have to watch. Holding against a closed rung is refused server-side, not just hidden in the page.
When do I get paid after the night?
Two days after the last set finishes. Bindro schedules the payout once every session of the event has ended, never before — money for a night that has not happened is not yours yet, and that rule is the same for every promoter on the platform. The release goes to the payout destination you connected; if a destination is missing the payout waits and the console says why, rather than reporting a transfer that did not happen.
Why is part of the night held back as a reserve?
Club nights sit in the medium risk tier, so 12% of the net is withheld as a reserve and returned 90 days after the payout releases. The figure is derived from the expected cancellation rate for this vertical rather than negotiated per promoter, and it exists because a cancelled lineup produces refunds and chargebacks weeks after the money left. It is your money, held and then returned, and it shows in your balance the whole time.
Can I take cash on the door?
No — the door till takes card on the operator device only. Cash ticket sales are deliberately not recorded, because a cash sale entered into bindro would credit your balance for money the platform never held and then pay it to you again at payout. Promoters who take cash keep it exactly as they do today, outside the platform, and the platform numbers stay true to the money it actually moved.
Can I work the door with no signal?
Yes, and this vertical requires it. The door device downloads a signed manifest before the night, validates scans locally with no network calls at all, and uploads the shift log afterwards. First scan wins by timestamp, a re-uploaded log counts as duplicates rather than double admissions, and a ticket scanned on two devices at once lands in a conflict queue in the console for you to review — a basement with no bars of signal is the normal case here, not the edge case.
Do wristbands work instead of QR codes?
Yes. You bind a wristband uid to a guest and the door admits that band exactly as it admits their ticket QR — the two are interchangeable at the scan. Only a keyed hash of the uid is stored, so a copy of the database is not a stack of working wristbands. Wristband is the primary check-in mode configured for club nights because a band on a wrist survives a dance floor and a phone screen does not.
Can I put people on the guest list?
Yes — complimentary tickets are issued from the console and admit at the door like any other ticket, on the same manifest and against the same capacity. That last part is the point: a guest list that does not consume a place is how a room ends up over its licensed capacity at one in the morning. You can cap the list per night, and the cap is enforced when the ticket is issued, not when the form is saved.
Can I sell from my Instagram bio?
Yes. Every event has a public share address that is indexable and canonical in its own right, with a generated card image sized for an unfurl and a title, blurb and from-price taken from the event itself. It is the link to put in a bio: it renders as a proper preview when someone posts it, it is typed as a music event for search engines, and every route out of it lands in the same checkout rather than a second copy of it.
Does bindro check my guests ages for me?
No, and no ticketing platform that says otherwise is describing what it does. Bindro refuses the booking on the money path when the booker declares a date of birth under eighteen — an unparseable date is refused too, because a rule that garbage bypasses is not a rule — and it requires your door operator to confirm explicitly that ID was checked before a scan is recorded, storing that confirmation against the scan and the operator. Nothing scans a document and nothing calls a verification service. The licence is yours and so is the check.
Can I stop touts reselling my tickets?
You can remove most of the reason to buy from one. A guest who cannot come hands the ticket to a named person through their own confirmation link; the credential rotates in the same transaction, so the old QR and any bound wristband stop working the instant the handover completes. Bindro has no resale marketplace — that capability is not declared for this vertical because it is not built — so what it offers instead is a free, traceable handover that beats a tout on price by definition.
Can I run a weekly residency without rebuilding it every week?
Yes — a residency is a recurring series with a session per date, one event to maintain rather than fifty-two. Each date has its own capacity and its own door, and each date settles on its own two days after it ends, because payouts are per delivered night. What a series does not give you is a season pass or a membership across the dates: both are optional for this vertical and are not turned on.
What happens when a night sells out?
It goes off sale and stays off sale — there is no waitlist for this vertical. The capacity rule is enforced in the database rather than in the page, so a hundred people refreshing at the moment the last ticket goes will produce exactly one sale and ninety-nine refusals, never an oversold room. Places freed by a lapsed basket return to the pool automatically and simply go back on sale.
Can I sell in pounds or euros?
Not today. Host onboarding offers the United States only, so there is no way to sign up as a UK or German promoter. The pricing half of that gap has closed — a night can now be priced tax-inclusive, so the door price you publish is the price paid and the tax is carved out of it for remittance — but bindro registers nobody for VAT, issues no VAT invoice and files no return. This vertical is written for a mostly European scene, so the remaining gap is worth saying plainly rather than discovering at the signup form.
Can I sell merch and drinks at the same till?
You can record them. Merch and food-and-drink sales are taken on the same device as the door and stored as an auditable record of the night, which is what you want for bar spend per head. They are deliberately not platform money: on-site takings stay with you and never enter the platform ledger, because booking them as platform cash would pay you a second time at payout for money the platform never held.
Who pays the platform fee, me or the guest?
Whichever you choose, per event. You can absorb it, pass it to the guest as a booking fee, or split it down the middle; the fee is the same amount in every mode and only the side of the sale it comes from changes. Most promoters running a tight door pass it on and price the ticket accordingly, which is easier to explain than a door price that looks odd.
What happens if the lineup changes or I cancel the night?
Refunds go back through the original payment and the ledger records every one, so your net for the night is right afterwards rather than reconciled by hand. A cancelled night is why the reserve exists: refunds and chargebacks land after the money would otherwise have gone. A lineup change is not automatically a refund event, so tell your guests before they hear it somewhere else — the platform will not do that decision for you.
Can I export my ticket buyers?
Yes — the buyer list is yours and exports in full, along with the answers guests gave at checkout. Nothing about the audience for your night is locked inside the platform, which is the difference between a ticketing tool and a marketplace that owns the relationship with the people who came to see your booking.
What guests ask
How does a guest pass a club ticket on to someone else?
Open the link in your confirmation email and hand the ticket to a named person — holding that link is the authorisation, so there is no account to make. The new holder gives their own details and answers the same age questions you did at checkout; a fresh ticket is issued to them and your old QR, plus any wristband bound to it, stops working immediately. The order stays with you, so the refund right stays with the person who paid rather than moving to whoever holds the ticket last.
Can I get a refund if I cannot go?
It depends on the promoter policy for that night, which is stated on the event page before you pay. Where refunds are offered they go back to the card you paid with, and you start one yourself from your confirmation email rather than waiting on a reply. If the night is sold out and refunds are closed, handing the ticket to a friend by name is the route that still works.
Do I need to print my ticket?
No. Your ticket is a QR code in your confirmation, and at nights that use them a wristband bound to your ticket admits you just the same. The door can scan either with no phone signal in the building, so a basement with no reception is not your problem at the front of the queue.
Can I leave and come back in?
That is the venue policy, not something your ticket decides. Club nights are configured as single-entry here: your credential admits you once, and a second scan of the same ticket is reported to the door as a duplicate rather than a fresh admission. Where a venue does allow re-entry it is handled at the door, usually by the wristband on your wrist — ask before you step out.
Will I be asked my age when I buy?
Yes. You confirm you are eighteen or over and give your date of birth, and a booking that declares an under-age buyer is refused before any money moves. Bringing photo ID is still on you: the door checks it on the night, and the confirmation you agreed to says that entry without ID can be refused. Buying a ticket is not proof of age and no club treats it as one.
I bought tickets for a group of friends — what do they need?
Each ticket is its own credential, so give each friend theirs. If a name on the booking is wrong or somebody drops out, hand that single ticket on by name from your confirmation link instead of refunding the lot; only the ticket you move changes hands. Everyone still needs their own ID at the door, whoever paid.
Where can I buy a ticket for a sold-out night?
Not from bindro — there is no resale marketplace here and no waitlist for this vertical, so an off-sale night is genuinely off sale. The tickets that do move are the ones a buyer hands directly to somebody they know, which is why the safest thing you can do is ask in the promoter own channels rather than pay a stranger over face value for a QR code that may already have been scanned.
What does bindro NOT do for a promoter?
A capability this vertical does not declare is refused by the engine rather than quietly missing, so it is listed here rather than left to be discovered.
- A resale marketplace — not offered for club nights, because it is not built. A guest who cannot come hands the ticket on by name; there is no face-value exchange and no listing page.
- A waitlist when a night goes off sale — a waiting list is not enabled here, so the off-sale page carries no join form and a sold-out night is sold out.
- Cash taken at the door — the door till charges a card on the operator device. Cash ticket sales are deliberately not recorded, because crediting the platform for money it never held would pay you for the same ticket twice at payout.
- Bar and merch takings as platform money — a till sale is recorded for the night numbers, but on-site takings stay with the promoter and never enter the platform ledger or a payout.
- Re-entry — a credential admits once per session and a second scan is reported as a duplicate, so smoking-area re-admission is a wristband and door-policy matter rather than something bindro authorises.
- Season passes, residency memberships, gift cards and donation add-ons — configured as optional for club promoters and not resolved, so each one is a refusal rather than a half-working feature.
- Running your door outside the United States — host onboarding offers one country today, so a UK or EU promoter cannot yet sign up. Tax-inclusive pricing itself now works per night, but bindro registers nobody for VAT and files no returns.
- Sending a DJ or a venue their share directly — bindro works out every party's cut, freezes it onto the night's payout and shows it by name, but it holds no bank details for anyone except you. A split night therefore settles to nobody until you send it, and the console says so rather than reporting a transfer that did not happen.
- Booking the artists — bindro sells the night and works the door. Contracts, riders, advances and agency paperwork are not modelled anywhere in it.
What else should I read?
Club nights and DJ promoters: the overview
Release waves, named ticket transfer and splits — straight from your bio link.
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bindro vs Tixr
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Release waves that do not collide: pricing a club night in tiers
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Splitting the door with DJs and the venue, to the cent
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Working a club door with no signal: wristbands, scans and the age check
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Named ticket transfer instead of touts: what it does and does not fix
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Selling a club night from a bio link: one address, one checkout
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