Named ticket transfer instead of touts: what it does and does not fix

What actually happens when a ticket is handed on?

The place is reassigned. No inventory moves, because the place was sold once and stays sold; no money moves, because a transfer is not a sale and not a refund. The new holder gives their own details and answers the same attendee questions the original buyer answered at checkout, held to the same rules — including the age confirmation, which is the whole point on an 18+ night.

The credential rotates in the same transaction. The old QR is a bearer ticket for a place its holder no longer owns, and leaving it live would admit two people against one place, which is an oversell at the door rather than in the pool. Any wristband bound to that place is cleared for the same reason.

The old holder answers do not travel with the ticket. Accessibility notes and age confirmations are that person data, and carrying them over would be both a disclosure and a lie on the door list.

Who keeps the refund right after a transfer?

The person who paid. The order stays with them, so the refund right stays with them too — any other reading would make "transfer it to me" a way of taking somebody else money back. It is worth saying this to guests before they arrange anything between themselves, because the money side of a handover is theirs to settle and not something the platform mediates.

Authorisation is the signed link in the confirmation email. There is no account to create and no password to lose: holding the link is the authorisation, exactly as it is for a self-service refund.

When can a ticket no longer be handed on?

Once it has been used, once the night has started, or once the promoter has called the event off. Those are the same states the door refuses to admit on — a ticket that would not get its holder in is not a ticket worth handing over, and one that would get them in has to be movable.

• Already scanned in — the place has been used and cannot move.
• The session has started — the handover window has closed.
• The night was cancelled — there is nothing to transfer; refunds are the route.

Why is there no resale marketplace here?

Because it is not built, and pretending otherwise would be the exact defect the platform conformance system exists to prevent. The resale capability is not declared for this vertical, so there is no face-value exchange, no listing page and no queue of buyers waiting for a returned ticket.

What replaces it is a handover that is free, direct and traceable: the buyer chooses who gets the ticket, the credential rotates, and there is no margin in it for anybody. That undercuts a tout by definition, but it does not solve the harder half — a sold-out night with no waitlist has genuinely nothing left to sell, and this vertical does not declare the waitlist capability either.

What should I tell guests before the night?

Say it once, in the on-sale post and in the reminder, and the door argument mostly does not happen.

• If you cannot come, hand the ticket on from your confirmation email — it is free.
• Do not buy a screenshot from a stranger: a transferred ticket kills the old QR, so the code you were sold may already be dead.
• The person who paid keeps the refund right; settle money between yourselves.
• Everybody brings ID regardless of who bought the ticket.