What teachers ask
How do I take payment for yoga classes without a studio?
Publish the class as a timed slot with a place count on it and send students the link — there is no studio, no venue account and no contract in the way. Bindro models a class as timed-slot inventory rather than a door count, so "Tuesday 19:00, twelve places" is the unit of sale, and a student who books gets a place that scans or is ticked off a name list at the hall. Places move only under a row lock inside the confirming transaction, so two people cannot take the last place in the same second. You keep the room booking, the insurance and the teaching; bindro takes the money and tells you who is coming.
What is the cheapest way to sell class packs?
Sell them on bindro and pay 2.5% + $0.99 only when a credit is actually spent — there is no monthly fee to carry between terms. A pack is prepaid attendance, so nothing is sold at the moment a student buys one: the money sits on a class-pack liability account, the platform earns no fee and you are credited nothing until a credit is punched against a real class. A 10-credit pack at $150.00 makes each credit worth $15.00 and carries $1.37 of fee at redemption. A pack holds between 2 and 100 credits, stays valid for 1 to 36 months, and its price must divide exactly by its credit count — a pack that stranded a penny per credit would strand it silently, so bindro refuses to publish one.
How do I collect a waiver once instead of every class?
That is what happens now: a student signs the physical-activity waiver on their first booking with you, and every booking after it carries that acceptance forward instead of presenting the box again. The carried record is a link rather than a copy — it keeps the day they actually signed, the name they typed and a digest of the wording they were shown, because dating a March signature June would tell an insurer something untrue. Four edges are worth knowing, and each one asks for a signature again: it is your organisation only, since a signature given to another teacher is not a contract with you; it is keyed on the email address the booking is made with; it is exact on the wording, so rewording the waiver asks everybody afresh; and it lapses with the 36-month retention. The first booking is still blocking — no signature, no place.
What does class booking cost a teacher?
2.5% + $0.99 per paid place. There is no monthly fee, no setup fee, no contract and no minimum, and a free class costs nothing at all. An $18.00 place carries $1.44 of fee, so a week of 24 places grossing $432.00 pays $34.56 in platform fees. Card processing is charged by the payment provider on top and is not marked up. You can carry the fee yourself, pass it to the student, or split it — the fee itself does not change with the choice, only which side of the sale it comes from.
When does a teacher get paid after a class?
Two days after the class ends. Classes sit in the low risk tier, so no reserve is held back and the whole balance releases on T+2. Bindro never pays before delivery in any vertical — a pre-delivery advance is a configuration violation, not a setting — because paying out on a class that has not happened yet is how a cancelled term becomes a student with no refund. Money from an unspent class pack is not yours yet either: it sits on a liability account until a credit is punched, which is the same rule seen from the other end.
How do I put a whole term of classes on sale at once?
Describe the cadence once — "Tuesdays at 19:00 for eight weeks" — and bindro generates every session with its own places in a single transaction. A series that half-created itself would sell places in dates that do not exist, so it is all or nothing. The cadence itself is stored, not just the sessions it produced, so a term can be extended later without anyone re-deriving the rule from a list of dates.
What happens to credits a student never uses?
They expire on the date the pack was sold with, between one and thirty-six months after purchase, and an expired pack is refused at checkout. Until a credit is punched the money is a liability rather than your income, so expiry does not quietly move it to your balance — decide what you want to do about a student who lost track of a pack, because the platform will not decide it for you. A shorter validity is easier to sell and harder to defend; a longer one is the reverse.
Can I let students choose what they pay?
Yes — publish a price range on the place and the student names an amount inside it. Sliding scale is enforced on the money path, not suggested in the description: the amount is checked against the published floor and ceiling inside the confirming transaction, and an amount outside the range is refused with the range named. The client never gets to state a price bindro has not published — that is the same rule that stops a fabricated total anywhere else in the platform. A pay-what-you-can class is the same mechanism with a floor of zero: there is no separate feature to turn on.
What happens when a class is full?
The class shows as "Class full" and students can join a waitlist for that exact class. When a place is genuinely free, the front of the queue is promoted by a worker that puts a time-boxed hold on it and emails a link straight into checkout — so being promoted means the place is theirs to claim for the next 24 hours, not a race. Note what counts as free: a plain REFUND leaves the place counted as sold, so a refund on its own promotes nobody. The queue moves when a student cancels inside a window you published with a share you keep — that ends the booking and returns the place, with no action from you — when an abandoned hold lapses, or when you raise the class size yourself. Publish no retained share and every self-service refund is the first case, so the queue waits on you.
Does check-in work in a hall with no signal?
Yes, and for this vertical it is a requirement rather than an add-on. Church halls, community centres and park pavilions are where these classes happen and none of them have reliable signal, so the register is designed to work with the phone in aeroplane mode: it carries a signed manifest of who is booked, ticks people off against it with no network at all, and syncs when signal returns. The name list is the primary method here rather than scanning, because reading a name off a phone is faster than asking twelve people to find an email while standing on a mat.
Can I add someone who paid me in cash?
Yes — a back-office order puts the place on the same inventory, the same order and the same ledger as one booked online, with the payment recorded as external. There is one money path in bindro, so a cash place cannot oversell the class while the page says there is room. One caveat worth knowing before you take the note: an externally-paid order cannot be refunded through bindro, because there is no card payment to reverse — the refund attempt fails honestly rather than pretending. Cash you took is cash you hand back.
Can I give someone a free place?
Yes — a comp place consumes a place and checks in exactly like a paid one, but writes no revenue. That matters at the end of the month: a trainee, a friend or a review place shows up in your attendance and stays out of your income, so your occupancy is honest and your takings are too. It is also the right tool for a make-good after you have had to cancel, rather than a discount code you then have to remember you issued.
How do I refund a student who cannot make it?
They can do it themselves from the link in their confirmation email, or you can do it from the console. The self-service window closes when the class starts, which is the compromise between a student with a genuine change of plan and a no-show refunding from the car park. If you cancel the class outright it stays refundable afterwards. Refunds unwind in a fixed order — your proceeds first, then tax, then the platform fee — so a full refund does not leave you paying a fee on a class nobody attended.
Can I ask about injuries without mishandling health data?
Yes — the injuries question is declared as health-class data, and that declaration does real work rather than sitting in a policy document. Health answers are excluded from AI context absolutely, in every vertical, with no override, so nothing a student tells you about their back can end up in a chat reply. They are kept out of analytics exports, redacted in logs, and anonymised by the retention sweep well before ordinary contact details are. You see them where teaching happens and nowhere else: under the student's name on your register, on the health sheet for that class — a link on the class itself, student by student, behind a fresh verification — and in the student CSV. A door role sees none of them, and neither does an analytics screen.
Can I share a class on Instagram and have it look right?
Yes — every class has a public share address with a generated preview card, so a link pasted into a story or a bio unfurls with the class title, the date and the price rather than a bare URL. The card is a real image built from your vertical's palette, and the share page is indexable and self-canonical, so it can be found rather than only sent. Every route out of it lands in the same checkout as every other way of booking.
Do I need a company or a licence before I can sell a class?
No — you can sign up alone, publish a class and start selling in minutes, with no verification before your first sale. Identity and bank verification are required before your first payout, which is the right order: the check exists so money reaches the person who taught the class, and demanding it before anyone has booked is how solo teachers get turned away by studio software. Insurance, room hire and your own qualifications remain yours to hold — bindro does not verify any of them.
Can I run an intro offer for new students?
Yes — a promo code with a redemption cap, applied inside the confirming transaction. The cap is enforced in the database rather than counted afterwards, so a code meant for the first twenty new students cannot quietly go to eighty when your post does better than expected. Codes carry value but never a price: the discount is resolved server-side from the code, and a browser that tries to name its own total is refused by name.
Who can see my students' details?
You, and anyone you deliberately give a role to — nobody else, including other teachers on the platform. Every query runs inside a tenancy context set from your session rather than from anything a browser sends, with row-level security in the database as the backstop that fails closed. If you bring someone in to cover a class you can give them a door role that shows a name and nothing else.
Can I take my student list with me if I leave?
Yes — your students, orders and attendance export as CSV, and it is your data. What a student declared about an injury comes out in the student file alone, because a class you cannot teach safely from your own export is not much of an export; it is in no other file, not the answers file and not the one-file archive, and in no analytics surface. Anonymised rows stay anonymised, and the download itself is audited and needs a re-authentication step. Nothing about leaving is designed to be sticky; a platform that holds your student list hostage is one you should not have put it into.