Annual passes and member prices at a zoo or garden, without a membership system

Can bindro run my membership scheme?

No, and it is better to hear that on this page than after a migration. There is no recurring charge anywhere in the product: the capability that would bill one is withdrawn platform-wide because payouts settle per delivered event, and a membership subscription is not attached to an event the platform can settle against.

What that rules out, specifically: renewals, renewal reminders, membership cards, household or add-a-member logic, upgrade paths, lapsed-member sweeps and a mailing list of members. Whatever administers your scheme today keeps administering it, and bindro sits alongside it.

What is an annual pass in bindro, exactly?

A ticket tier with the season-pass flag set. It is bought through the ordinary checkout at the ordinary server-derived price, it issues one credential like any other ticket, and the door widens its scope: the credential resolves at every session of the event the pass belongs to, once at each.

It is deliberately not a second kind of ticket. Same hold, same ledger group, same fee, same refund path — which is why there is no second money path to get wrong. It also means the pass is scoped to its event: sold against a monthly daily-admission event it covers that month, and against a year-long event it covers the year.

Does a pass holder take a place in a timed slot?

No. The pass tier's own pool bounds how many passes you sell; the pass then consumes no seat at any date it admits to. This is stated as a limitation in the migration that built it rather than discovered at a busy gate.

The consequence for an attraction with a real capacity — a car park, a glasshouse, an aquarium tunnel — is that the arrival grid undercounts the people who will actually arrive. Size the busy slots for the pass holders you expect on top of the admissions you sell, and nothing will warn you if you do not.

How does a member price get checked at checkout?

The visitor types their membership number into this vertical's membership-number field. Inside the money transaction the reference is looked up against your roster: current member gets the tier's member price, everybody else gets the list price, and the order line records why it was cheaper. The client never names a price at any point.

A number that is unknown, lapsed or revoked is refused at that field with a single clear message and no order is created. A member booking a tier that has no member price simply pays the list price rather than being refused — which is what you want on a special event you do not discount.

How do I keep the roster current without a CSV import?

By hand, in the console: name, membership number, expiry date, one at a time. There is no import, no sync and no API. Revoking takes one click and bites at the next checkout; an expiry date in the past stops the member price without anyone doing anything.

Only a digest of each number is stored, so the roster page shows names and whether each membership is current, and can never show a number back — a membership number is a bearer secret that unlocks a cheaper price, and treating it as one is the reason nobody can read your list off the screen.

• A few hundred members: an afternoon of typing, then a few minutes a week.
• Several thousand members: a genuine reason to keep pricing in your membership system instead, or to choose a different platform.
• Set expiry dates rather than planning to delete people — a lapse then handles itself.
• Buying a pass does NOT add anybody to the roster; if a pass holder should also get member prices, add them yourself.

What should I do about gift memberships?

Sell a gift card. A gift membership is exactly the thing bindro cannot do — there is no membership to issue and no way to add a recipient to your roster from a purchase — whereas a gift card is real: it is sold through its own flow, emailed to the recipient rather than the buyer, dated two years out and carried as a liability until it is spent.

The recipient then buys whatever they choose with it, including an annual pass if that is what you sell. It is not the same product as a membership and this page will not pretend it is, but it is the giftable instrument that actually exists here — an admission itself cannot be transferred.