Questions and answers
CME providers: questions, answered
Bindro takes registrations for accredited CME activities, collects the licence details and financial disclosure your accreditation obliges you to hold, scans participants in per session, and issues one serialised credit certificate per participant from that verified attendance — a no-show who paid gets nothing. Departments can be billed on a purchase order and society members priced against your own roster. It reports nothing to PARS or ACCME; you do that, with its records. It costs 2.5% + $0.99 per paid registration.
Reviewed: 2026-08-09
What providers ask
What software is ACCME compliant for CME registration?
No software is ACCME compliant, including this one — accreditation belongs to the provider and is assessed against how you plan, run and document an activity, not against the tool you take registrations with. What a registration system can honestly do is hold the records that assessment asks you for. Bindro collects the licence number and a copy of the licence, requires a financial-disclosure answer before anyone can pay, records who was actually in the room for each session, and issues serialised credit from those scans. The judgement calls stay yours.
How do I capture conflict of interest disclosures at registration?
Disclosure is a required question on the registration form for every participant, asked once per person rather than once per order, and the booking cannot be paid for until it is answered — someone with nothing to declare writes "none", which is still a recorded answer rather than a silence. Questions can be made conditional, so a follow-up appears only for the people whose earlier answer warrants it. The text is stored against the registration and exports with the roster. It is captured, not assessed: bindro does not review, score or mitigate what anybody discloses.
How is CME credit reported to PARS?
Not by bindro — it transmits nothing to PARS, to ACCME or to any specialty board, and marketing that implied otherwise would be a claim the engine cannot keep. Your PARS submission stays a thing you do, on your accreditation, to your deadlines. What bindro gives you is the underlying evidence in a form you can export: which sessions were delivered, who was verified present at each one, the hours attached, and a serialised certificate per participant. Several CME platforms do offer PARS integration; if that is your requirement, check their current documentation.
How do I award credit only to the participants who actually attended a session?
That is the only way credit can be issued here — it comes from the scan, never from the sale. Credits are issued per session, one per verified attendee, and the console refuses to issue for a session that has not finished. Someone who paid and never appeared receives nothing at all, which is the thing an accreditation review actually checks. Re-running the issue is idempotent, so a second click cannot mint a second credit for the same person and the same session.
How do I track partial attendance across a multi-day activity?
Scan every session separately. A credential is scoped to the sessions it was sold for, so a participant admitted to Friday's workshop is simply unknown at Saturday's, and each scan is recorded against its own session with the device that took it. Credit is then issued session by session from those records, so somebody who sat two of five sessions receives the hours for two. Nobody reconciles a paper sign-in sheet afterwards, and nobody is credited for a room they left.
Can I collect a copy of each participant's medical licence at registration?
Yes. The licence document is a required upload on the registration form and the booking cannot complete without it, alongside the typed NPI or licence number and the employer. The file is attached to the order at the moment payment is confirmed, and a reference that does not belong to that booking is refused on the money path rather than accepted and sorted out later. Files are held per registration with a size limit; download them from the console roster when you need them.
How do I charge society members less than non-members?
Put a member rate on the ticket tier and load your membership roster into the console. When someone enters their membership number at registration, it is verified against that roster inside the money transaction and the member rate is applied by the server — never by the browser, and never by trusting a code that circulates. A lapsed or revoked membership is refused with a message rather than quietly charged full price, and only a digest of each membership number is stored, so the console cannot read one back.
Can a department register ten physicians on one purchase order?
Yes, and the two halves are independent. The department books the places it wants in one order, choosing to be invoiced rather than paying by card, and the invoice carries their PO number and their accounts-payable address. The names can be filled in later: each place becomes a roster slot that the co-ordinator types in or emails to the person taking it, and a place nobody has named is refused at the door rather than admitted as a stranger. A published group rate applies automatically at the threshold.
When is an invoiced registration treated as revenue?
Only when you record that the remittance arrived. Issuing an invoice commits the places and issues the credentials, but writes no ledger entry at all — nothing has moved, so your balance cannot show money nobody has paid. Settling it in the console writes the payment and the same balanced entries a card sale writes. An invoice left unpaid past its due date is voided automatically, its order cancelled and its places returned, and the credential stops admitting at the door.
Can I sell exhibitor booths and collect commercial support through bindro?
No, and this is deliberate rather than missing. You can define sponsor packages and record which supporters bought which, so the roster and your on-site staff know who is there — but no money moves through bindro for any of it. No charge is taken, no ledger entry is written, no platform fee applies and nothing is paid out. You invoice the supporter off-platform, which is where commercial support belongs anyway. There is also no exhibit-hall floor plan: booth booking is not part of this vertical.
What does the grant and board report actually contain?
Activity and income by quarter: sessions delivered, registrations taken, participants attended, free places given, and gross, refunded and net income — downloadable as CSV and laid out to print as a board pack. The money lines are read from the ledger, the same entries payouts reconcile against, so they agree with your finance page to the cent. It is a report for your board and your funders. It is not a PARS submission and it is not a demographic breakdown, since this vertical asks no demographic questions.
Can participants pick their own sessions across a three-day conference?
Not in the hosted checkout as it stands: it sells one session per order, so a participant building a three-day agenda through the hosted page places one order per session. The full agenda, and multi-session orders against it, ship on the public JSON API, which is the route to take if you are driving registration from your own site. This is a real limit and worth planning around before you open registration rather than discovering it in the week it opens.
How do I run the registration desk if the venue network fails?
Download the signed manifest for each session before the doors open and the desk keeps working with no network at all: scans validate locally against that manifest, with no call to anything. When the device reconnects, its shift log is replayed, applied exactly once no matter how many times it is uploaded, and any badge scanned on two devices at once lands in a conflict queue for a person to review rather than being silently resolved. Offline is the assumption for this vertical, not a fallback.
Can I print name badges for a CME conference?
Yes — each participant on the roster has a printable badge page carrying their name, the activity and their registration type, laid out for print rather than screen. Badges are this vertical's primary door credential and they are scannable per session, so the same badge that identifies someone in a corridor is the thing that admits them to the workshop they registered for. Re-entry is allowed and multiple door points are supported.
When does a provider get paid after an activity?
Two days after the activity completes, and never before it is delivered — a payout exists only for an activity whose sessions have ended, which is a structural rule rather than a setting. CME providers sit in the medium risk tier, so a reserve percentage is held back and released later against refunds and chargebacks. Money for a conference six months out therefore does not arrive six months out, which matters if you were planning to fund the venue deposit from early registrations.
What does bindro cost a CME provider?
2.5% + $0.99 per paid registration, with no licence fee, no annual contract and no charge for free activities. You choose whether the provider absorbs that fee or the participant pays it at checkout, and the split is shown either way. There is no implementation project to buy: a provider running two conferences a year is not signing up for a platform they use twice.
What participants ask
How do I get my CME certificate after the activity?
The provider issues it from the sessions you were actually scanned into, so it lists the hours you earned and carries a serial number identifying that record. If you registered but did not attend a session, that session is not on it — credit here comes from the door, not the payment. Certificates are produced by the provider from their console after the sessions have finished, so ask them rather than bindro if yours has not appeared.
Why do I have to enter a financial disclosure to register?
Because the provider's accreditation obliges them to hold one for everyone taking part, and the registration form is where they collect it. If you have no relevant financial relationships, write "none" — a recorded answer is what is needed, and the form will not let the booking through while the box is empty. What you write is stored with your registration and goes to the provider. It is not published, and no automated judgement is made about it.
Can my hospital be invoiced instead of my paying by card?
If the provider has enabled it, yes — choose to be invoiced at checkout and enter the billing organisation, the accounts-payable email and your PO number. Your place is confirmed and your credential issued straight away, and the bill goes to accounts payable quoting the PO while the confirmation comes to you. One caution worth knowing: if the invoice is not paid by its due date the booking is cancelled automatically and the place is released.
I can no longer attend — can a colleague take my registration?
Not directly: transferring a registration to another person is not enabled for CME providers, so an attempt is refused rather than quietly reassigning a place that carries somebody else's licence details, disclosure and credit. Ask the provider — they can cancel and refund yours and take a new registration from your colleague, which is also the only way the new person's own licence and disclosure get collected.
The activity is full — can I join a waitlist?
No. Waitlists are not part of this vertical, so a closed activity is genuinely closed and you will see registration refused rather than a queue that may never move. Places do sometimes come back when an unpaid invoice is voided and its order cancelled, so it is worth checking the page again closer to the date, and worth asking the provider whether they are holding a list of their own.
Can I claim credit for a session I registered for but missed?
No — credit is issued from the scan at the session, so a session you were not admitted to produces no credit for you, whatever you paid. This is the point of the design rather than an inconvenience: it is what makes the provider's attendance records mean something under their accreditation. If you were present and the scan was missed, that is a question for the provider, who can check the session's check-in records.
What does bindro NOT do for a provider?
A capability this vertical does not declare is refused by the engine rather than quietly missing, so it is listed here rather than left to be discovered.
- Reporting activities or credit to PARS — nothing in the engine transmits anything to ACCME, to a specialty board or to any other accreditor. Bindro produces the attendance evidence and the per-session hours behind a submission; the provider makes the submission, exactly as they do today.
- Credit types — a credit record carries hours, a serial and the session it came from. AMA PRA Category 1, MOC points, nursing and pharmacy hours are not modelled as separate kinds, so any split between them has to come from how you structure the sessions.
- Reviewing, scoring or mitigating a disclosure — the disclosure is captured as the participant wrote it and stored against their registration. Nobody at bindro reads it, no rule blocks a registration on its content, and the relevant-financial-relationship review the ACCME Standards require of you happens where it does today.
- Faculty management — planners, presenters and reviewers are not modelled as a separate population with their own disclosure and mitigation workflow. Everyone on the roster is a participant, and faculty records live wherever they live now.
- Collecting commercial support or exhibitor money — sponsor packages and sales are recorded on the roster only. No money moves through bindro for them: no charge is taken, no ledger entry is written, no fee is charged and nothing is paid out. You invoice the supporter off-platform, as the separation of commercial support requires anyway.
- Selling exhibit-hall booths as bookable inventory — booth booking is not declared for CME providers, so there is no floor plan and no pitch to sell; a sponsor package is a record of an agreement you made elsewhere.
- Building an agenda across a multi-day activity in the hosted checkout — the hosted flow sells one session per order today. Multi-session orders ship on the public JSON API, so a conference sold session-by-session through the hosted page needs that route or one order per session.
- Enduring materials, on-demand and journal CME — bindro sells the registration and admits at the door. It hosts no content and keeps no learner record, and a credit here comes from a scan at a live session.
- Annual all-access CME subscriptions — payouts settle per delivered activity, so subscription revenue could be taken and never paid out. It is refused on purpose.
- Paying a registration in instalments, deferring a place to a later run, or adding sales tax — all three are optional for this vertical and none are enabled.
- Handing a registration to a colleague, or a waitlist on a closed activity — neither ticket transfer nor waitlists are declared for CME providers, so a place is refused rather than quietly reassigned, and closed means closed.
What else should I read?
CME providers: the overview
Registration, disclosures and per-session credit for accredited activities.
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