# bindro — Small museums and historic sites

> bindro sells timed admission for a small museum: every opening day is cut into arrival slots, each slot holds its own stock, and a visitor picks a day, picks an arrival time and pays on one phone-sized page. A donation box rides on top of the admission and carries no platform fee, a membership number typed at checkout is verified against the museum's own roster before a member price is given, and the door scans a QR code with no signal at all. Money reaches the museum two days after the last slot of the event it was sold under, never before.

Canonical page: https://bindro.io/vertical/museum-ticketing/
Reviewed: 2026-08-09

## Facts
- Inventory model: timed slot.
- Pricing models: flat, tiered, member nonmember, season pass, pay what you can.
- Fees: 2.5% + $0.99 per paid admission; free visits cost nothing.
- Payouts: one payout per event, released 2 days after that event's LAST session has ended (low risk tier, 0% reserve). Never before delivery, and a visit sold as a run of dates pays out once, after the final date.
- Check-in: qr, works offline. Visitors can come back in: a scan after they were admitted reads as a re-entry rather than a used code, at whichever entrance they come back to, and says when they first arrived. A second scan within a few minutes of the first is still read as the same code presented twice, so a screenshot passed down the queue does not get anybody in. A scan at a later point on the route counts as progress along it, not as a return. The visit is counted once however often it is scanned.
- Joining: free, alone, in minutes. No contract, no monthly fee and no card at signup. A payout destination is verified before the first payout, never before the first sale.
- Booking fee default: the visitor pays it. A museum can absorb it or split it per visit; the fee itself does not change with the choice, only which side of the sale it comes from.
- Overselling is structurally impossible: inventory moves only under a row lock inside the transaction that confirms the order, with a database constraint behind that as a backstop rather than as the mechanism.
- The number this vertical is run on: Paid admissions per open day. Also tracked: membership conversion, donation attach rate, gift aid rate. The console computes the north-star figure and prints the arithmetic under it, beside this museum's own funnel with the drop-off at each stage, where the traffic came from, refund, transfer, turnout, no-show, add-on and repeat rates each shown with its numerator and denominator, gross, fees and refunds per visit, live remaining capacity during the visit, and CSV exports of orders and visitors. A step the platform cannot observe says so rather than reporting a zero.
- Data export: orders and visitors as CSV from the console at any time, behind a fresh one-time code. No export fee, no notice period, no lock-in.

## Not supported for this vertical
- bindro does not sell, renew or bill a membership. There is no recurring charge anywhere in the product, no renewal reminder, no membership card and no lapsed-member sweep. The roster that unlocks member prices is typed into the console by hand, one member at a time, with no CSV import — and buying a season pass adds nobody to it. Whatever runs your membership scheme today keeps running it.
- A season pass consumes no slot inventory. A pass admits its holder at every slot of its event and takes a seat at none of them, so a gallery with a real capacity limit has to size its slots for the members it expects as well as for the admissions it sells. Nothing warns the front desk that a busy slot is fuller than the number on the screen.
- No waiting list. When an arrival slot is full the page says there are no slots left and stops: nobody joins a list, nobody is emailed when an admission is refunded, and a refunded admission does not return itself to sale — the count of what has sold is not decremented by a refund. If you want to let one more party in, raise that slot's capacity by one.
- No transfers and no date changes. A visitor who cannot come on the Saturday cannot hand their admission to a friend and cannot move it to the Sunday: this vertical resolves neither ticket transfer nor deferral, and there is no credit note to issue. The only lever is a refund, after which they book again at whatever is on sale. A gift card is the giftable instrument; an admission is not.
- A confirmed headcount only goes DOWN. A school booked for thirty that becomes twenty-four is confirmed down to twenty-four and the six places go straight back into the room. A class that grows to thirty-four cannot be confirmed upwards, because those places were never held and the room may have sold them since — growth is a second booking through the room like any other. A headcount cannot be reduced after the invoice has been paid either: that is a refund, and refunds go one order at a time under the policy the booking was sold under.
- Cash is not a ticket sale. The front-desk walk-up takes a card on the operator's own device, and recording a cash admission is deliberately not implemented, because crediting the museum's balance for money bindro never held would pay it twice at payout. Shop takings recorded at the till are an auditable record for your own numbers and never enter the platform ledger — that money is already yours.
- United States only, so no VAT and no Gift Aid. Onboarding offers one country, and the tax the engine applies is price-exclusive US sales tax added on top of the admission; inclusive VAT is a separate capability this vertical does not resolve, and nothing anywhere claims Gift Aid on a donation, despite the term appearing in this vertical's own glossary. A museum outside the United States cannot be onboarded today.
- bindro will not decide that you are closed. Closing a day is one control on the day — it comes off sale, every booking on it is settled the same way, and the visitors are emailed if you ask — but nothing reads a forecast or a building alarm, so the call is yours. Nor is there a general message tool: that cancellation mail is the only one bindro sends to a day's visitors, so anything else goes out from your own tool.
- The retention sweep does not reach what a visitor typed on the order. Names and email addresses are anonymised two years after that visitor's last visit, but the access requirement, membership number, party size and how-heard answers are stored on the order itself and nothing in the product ever clears them — not a sweep, not a console action. Treat the order record as permanent when you decide what to ask for.

## Questions the landing page answers
- How should a museum structure its events so the money arrives when it is needed?
- What does bindro actually do about our membership scheme, and what stays where it is?
- What happens on the day the museum cannot open?
- Can we sell pay-what-you-wish admission, a group booking or a school invoice?
- What should a museum check before deciding, and what should it try first?
  https://bindro.io/vertical/museum-ticketing/

## Pages
- FAQ (20 questions): https://bindro.io/vertical/museum-ticketing/faq/
- bindro vs ACME: https://bindro.io/vertical/museum-ticketing/compare/acme/ (reviewed 2026-08-09)
- bindro vs Tessitura: https://bindro.io/vertical/museum-ticketing/compare/tessitura/ (reviewed 2026-08-09)
- bindro vs Blackbaud Altru: https://bindro.io/vertical/museum-ticketing/compare/blackbaud-altru/ (reviewed 2026-08-09)
- bindro vs DoubleKnot: https://bindro.io/vertical/museum-ticketing/compare/doubleknot/ (reviewed 2026-08-09)
- Putting a month of timed entry slots on sale without overselling the gallery: https://bindro.io/vertical/museum-ticketing/blog/timed-entry-slots-for-a-small-museum/ (reviewed 2026-08-09)
- Memberships and admissions: the half bindro does, and the half you keep doing: https://bindro.io/vertical/museum-ticketing/blog/memberships-and-admissions-in-one-place/ (reviewed 2026-08-09)
- Donations, receipts and the quarterly numbers a funder will ask a museum for: https://bindro.io/vertical/museum-ticketing/blog/donations-receipts-and-what-a-funder-asks-for/ (reviewed 2026-08-09)
- Running the front door of a stone building where the wifi drops out: https://bindro.io/vertical/museum-ticketing/blog/running-the-door-in-a-building-with-no-signal/ (reviewed 2026-08-09)